Question 1

Is Partschain free to use as a buyer?

Accepted Answer

Yes, completely free. Creating an account, searching parts, posting requests and contacting sellers costs nothing. We never charge buyers any fees.

Question 2

Are the sellers on Partschain verified?

Accepted Answer

Yes. Every dismantler and dealer on Partschain goes through our approval process before they can list parts or appear in the directory. Verified sellers also have buyer ratings so you can see their track record before you make contact.

Question 3

Does Partschain take a commission on sales?

Accepted Answer

No. We never take a cut from any transaction between buyer and seller. You deal directly — all pricing and payment is handled 100% between the two parties.

Question 4

What regions of New Zealand does Partschain cover?

Accepted Answer

All of New Zealand — from Northland to Southland. You can filter searches by region to find a local seller, or search nationwide and arrange courier delivery.

Question 5

How do I contact the Partschain support team?

Accepted Answer

Use the Contact page (partschain.co.nz/contact) or email support@partschain.co.nz. We respond within 1 business day Monday – Friday.

Question 6

How does posting a Part Request work?

Accepted Answer

Describe the part you need — make, model, year, part name, and any extra notes. Your request is instantly visible to all matching dismantlers and dealers. Sellers who have the part contact you directly through the platform, usually within a couple of hours.

Question 7

What types of parts can I find on Partschain?

Accepted Answer

Everything from engines, gearboxes and diffs to body panels, lights, interior trim, wheels, and electrical parts. We cover cars, utes, vans, SUVs and 4WDs from all major makes including Toyota, Ford, Holden, Mitsubishi, Mazda, Subaru, Nissan and Honda.

Question 8

How do I know a used part will fit my car?

Accepted Answer

When contacting a wrecker, provide your full vehicle registration number or VIN. This lets them confirm exact fitment before you commit. Most experienced NZ dismantlers can look up compatibility instantly.

Question 9

What if no wrecker has my part listed online?

Accepted Answer

Post a free Part Request on Partschain. It's broadcast to all matching wreckers in our network — including those who haven't listed the specific part online yet. Most buyers receive responses within a few hours.

Question 10

Do I need an account to browse wreckers?

Accepted Answer

You can browse the NZ Wreckers directory at partschain.co.nz/wreckers without an account. Creating a free buyer account unlocks direct contact with sellers, lets you post part requests, and allows you to save favourites.

Question 11

How do I get started as a seller on Partschain?

Accepted Answer

Click 'List Parts Free' or visit /register and complete the Trade Member registration. Our team reviews your application and typically approves within 24 hours. Once approved, you can start listing parts and responding to matched buyer requests immediately.

Question 12

Can I import my existing parts inventory?

Accepted Answer

Yes — if you're already using dismantler software, Partschain has import tools built in. You can bulk-upload your entire parts catalogue in minutes rather than entering each listing manually.

Question 13

How does the request matching system work?

Accepted Answer

When a buyer posts a request (e.g. 'I need a 2019 Toyota Hilux engine'), our system matches it against the makes and models you've registered. Only relevant requests are routed to your dashboard — no spam, just genuine buyer leads.

Question 14

Is listing parts on Partschain really free?

Accepted Answer

Yes. There are no listing fees, no subscription costs, and no commission taken from sales. Partschain is free for sellers. You keep 100% of every transaction.

Question 15

What is a car wrecker in New Zealand?

Accepted Answer

A car wrecker (also called a dismantler or auto dismantler) buys end-of-life vehicles, strips them, and resells usable parts. In NZ, wreckers are the most cost-effective way to source second-hand car parts — often 30–70% cheaper than new OEM prices.

Question 16

How do I find a NZ wrecker that specialises in my make?

Accepted Answer

Use the filter on the /wreckers page to search by make (e.g. Toyota, Ford, Holden) and by region (Auckland, Wellington, Christchurch, etc.). Every listed wrecker shows their specialisations and buyer ratings.

Question 17

Do wreckers offer nationwide courier delivery?

Accepted Answer

Many NZ wreckers offer nationwide courier delivery for smaller parts — lights, mirrors, trim, and electronics. Heavier items like engines and gearboxes may carry a freight cost. Always confirm delivery options when you contact the wrecker directly.

Question 18

Are the wreckers listed on Partschain approved?

Accepted Answer

Yes. Every auto dismantler and wrecker must go through our approval process before appearing in the directory. We check that they are a legitimate operating NZ business. Verified wreckers also carry buyer star ratings for extra peace of mind.

Frequently Asked
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General

For Buyers

For Sellers

NZ Wreckers

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